Support is provided in the following ways:
Basic
- Transfer no more than 500 GB;
- Installing standard SOFTWARE;
- Advice on setting up, installation, use of equipment;
- Installation of ISPsystem software products on the client server;
- Initial configuration of the server (installation of OS and panels ISPsystem, DirectAdmin, cPanel);
- configure the built-in ihttpd server;
- Install and configure apache web server;
- SSL certificate Installation;
- Install standard PHP extensions;
- setting up a backup to a remote server;
- MTA setting;
- the Maximum time of one work performed is not more than 60 minutes.
Other work is paid separately and will be counted as the work of the Administration Department.
Advanced
- Transfer not more than 2000 GB;
- Installing standard SOFTWARE;
- Advice on setting up, installation, use of equipment;
- Installation of ISPsystem software products on the client server;
- Initial server setup(OS and ISPmanager panel installation);
- configure the built-in ihttpd server;
- Install and configure apache web server;
- SSL certificate Installation;
- Install standard PHP extensions;
- Configuration of the system and third-party SOFTWARE(at the discretion of specialists);
- SOFTWARE Update;
- Help configure the server to protect against DDoS attacks at the system level;
- setting up a backup to a remote server;
- MTA setting;
- the Maximum time of one work performed is not more than 120 minutes.
Other work is paid separately and will be counted as the work of the Administration Department.
Premium
- Transfer no more than 2500 GB;
- Installing standard SOFTWARE;
- Advice on setting up, installation, use of equipment;
- Installation of ISPsystem software products on the client server;
- Initial server setup(OS and ISPmanager panel installation);
- configure the built-in ihttpd server;
- Install and configure apache web server;
- SSL certificate Installation;
- Install standard php extensions;
- Configuration of the system and third-party SOFTWARE(at the discretion of specialists);
- SOFTWARE Update;
- Help configure the server to protect against DDoS attacks at the system level;
- assistance in combating DDoS attacks(at the discretion of specialists);
- setting up a backup to a remote server;
- Help in setting up for heavy loads;
- restore backups;
- MTA setting;
- the Maximum time of one work performed is not more than 180 minutes.
Other work is paid separately and will be counted as the work of the Administration Department.