The client has the right to return funds for unused services in full, funds are credited only to the client account in the company's billing system and can be spent on any other services of the company, transferred to the account of another client. To make a return, you need to create a ticket to the support service, where you need to specify:
Order number to cancel.
The reason for failure.
refund is made only after a full stop of the service (cancellation)
the return period can be from 1 to 45 days
refund is made to the client’s balance in MyHosti, or to the payment system at the discretion of the Company.
the cost of 1 (one) full month of service at the current rate is deducted from the refund amount for dedicated servers